Credit Services Association’s (CSA) UK Credit & Collections Conference (UKCCC) (in association with Data on Demand) is the flagship annual event for the collections and debt purchase sector. Open to both CSA members and non-members, it brings together professionals from across the collections and wider credit industry to discuss the most pressing issues faced by firms and their customers and stakeholders.
The UKCCC & CSA Awards 2025 was held at the Radisson Blu Manchester Airport on 11 September 2025, a venue with first-class facilities and excellent transport links.
The 2025 event again featured a packed programme including high profile keynote presentations on future trends and breakout sessions (sponsored by the Lantern Group), as well as a bustling exhibition showcasing the latest industry innovations. The day concluded with the UKCCC Gala Dinner where the CSA Awards recognised the dedication and commitment shown by firms, teams, and individuals working in our industry.
The 2023 UKCCC was shortlisted as Event of the Year at the Trade Association Awards 2024.
The UKCCC has established itself as a flagship event for the debt recovery and collections sector that continues to grow in influence with a unique range of speakers.
The entire event was impeccably organised and provided a fantastic opportunity to foster connections among attendees. The connections I made will undoubtedly be invaluable as we navigate the ever-evolving landscape of the debt industry. I look forward to next year with great anticipation!
The evening was a fantastic way to round off a brilliant conference, it celebrated excellence in the debt industry and recognised outstanding achievements from not just organisations but individuals too.